Submit a request

Please try to be as specific as possible when describing your problem or question. If you are asking multiple questions in one ticket, please number them 1, 2, 3 etc., as this will make it easier for both parties. A member of our support staff will respond as soon as possible.

Please indicate the urgency of your request.

Please specify what type of question or problem you’re having.

Select the name of the product you are experiencing an issue with:

Enter the serial number of the product. This number can be found on a sticker on back of board. It generally begins with "QMS." (This field is required when requesting an RMA for warranty return.)

Enter "N/A" if ticket is not a technical issue.

Enter the Sales Invoice Number issued with your purchase. (This is required for Billing questions)

Only complete the section below if you are requesting an RMA# for a warranty product return. If you are uncertain if you need an RMA#, please leave this box unselected. We may be able to resolve your issue without requiring you to send your product in for repair. Please refer to our Support page for complete details on our Warranty Policy and RMA Service Instructions: http://hoverflytech.zendesk.com/forums/20257308-warranty-information

Please enter in the address to ship the reparied/replaced product, if approved.

Please provide your phone number (required for return shipments).

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